The success mantra of any business lies in “Customer Satisfaction”, and when it comes to today’s customers, and then they expect consistent and personalized treatment from organizations at every touch point. Whether you connect to your customers through phone, text or email, there should be a brand affirming message that strengthens your relationship with the customers. This is here our IVR/ SMS solutions come to pave the way for a healthy relationship between you and your audience.
Our IVR/ SMS solutions enable you to manage bulks of data including subscriber cell phone numbers, opt-out requests, message delivery dates/ times and so on. Also, it helps you to stay in compliance with the most recent industry standards as well as regulations.
IVR refers to Interactive Voice Response that automates interactions with telephone callers. This solution not just improves customer service, but reduces the cost of common sales, collections, service, inquiry and support calls to and from the companies too.
IVR is usually known as “Interactive Voice Response”, it’s a technology that enables a computer to interact with humans through voice and allows inputting reply via keypad. IVR solution is used to manage large call volume and also useful for outbound calling.
At Get Me Up, we provide an extremely smart and flexible solution to access information and perform important tasks using the phone keypad. IVR system can help to direct customers to the right support channel they need. (e.g.: Press 1 for sales, Press 2 for promos, Press 5 to talk to an executive, etc.)
Benefits of IVR Solution Provider in Delhi
Custom voice option
You will get a personalized phone number where your customers can contact you 24X7. Simplified customer communication with cloud telephony.
Why choose us?
Pay as you go
Auto response option
Real time reporting
Unique customer support
Get email and SMS alerts after each call
Recorded voice conversation save option
Multiple channels to avoid the traffic during calls